📄 Privacy Policy – zenquery.app

Effective Date: [10th June 2025]

Welcome to zenquery.app (the “App”), a product of Protoshell Technologies (“we,” “our,” “us”). This Privacy Policy outlines how we collect, use, and safeguard your data when you use our App and website.

We are committed to protecting your privacy in accordance with global standards, including the General Data Protection Regulation (GDPR).

1. Information We Collect

• Email Address: Collected solely for account creation, login, and authentication.
• Usage Data: We collect anonymized analytics data (e.g., interactions, session duration, error logs, basic device info) via:
  • Countly (desktop app)
  • Microsoft Clarity (the main website)

No personally identifiable information (PII) other than your email is collected.

2. How We Use Your Information

• Authenticating and managing your user account;
• Improving app performance and usability;
• Monitoring and debugging via analytics (non-PII).

We do not use your email for marketing purposes.

3. Third-Party Analytics

We use the following services:

• Countly – for in-app analytics (cloud);
• Microsoft Clarity – for behavior analytics on the website.

These services may collect anonymized technical information but do not receive any other details other than your email from us.

4. Data Storage & Retention

• Your email and login data are stored securely and retained as long as your account is active.
• You may request deletion of your account and associated data at any time by contacting us.

5. Your Rights (Under GDPR & Global Laws)

Depending on your location, you may:

• Request access to your personal data;
• Request correction or deletion of your data;
• Object to or restrict certain processing activities.

You can exercise these rights by contacting us at:
📧 support@zenquery.app

6. Data Security

We use reasonable technical and organizational measures to protect your data, including encryption and access controls. However, no system is completely secure.

7. Children’s Privacy

This App is not intended for children under 13 years of age. We do not knowingly collect data from children.

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Significant changes will be communicated via the app or email.

9. Contact Us

If you have any questions or requests related to privacy, reach us at:
📧 support@zenquery.app